How to Identify and Address Your Target Audience’s Pain Points

Pain points: these could be anything from annoying tech problems to major roadblocks that prevent your customers from achieving their goals or living their best lives. The more you understand them, the better you can cater to their needs, which is also great for business.  When you identify and address what’s bothering your audience, you […]

How a virtual assistant can give your customer support a serious boost

You can put in all the work for a great product or service and builda top brand, but outstanding customer support will always be the factor that takes your small business to the next level. It is especially important to have your customer support management on lock from the start-up stages of your business. This […]

How virtual assistants can boost productivity

Running a small business can often feel like you’re in constant high-productivity mode. There is continually something you need to do, and even in your downtime, you find your mind racing toward that never-ending to-do list. Can you relate? The truth is, while it may feel like that constant ‘busyness’ feels like work, most of […]

Digital marketing tips for small business owners

Few things are more exciting and scary in equal measure than starting a new small business. You’ve got your idea, your product, and all the energy and optimism that comes with fresh starts. But when it comes to this entrepreneurship life, the to-do list is always in motion. One vital item on that to-do list […]

Three tools for entrepreneurs that we love

n the early stages of your business, doing it all on your own may be the only way, despite hours and hours of hard work. Your main objective at this stage is to get up and running, and set a solid foundation for whatever is to come. Or perhaps you’re in the early stages of […]

HR tips for managers

When it comes to Human Resource matters, an organised and efficient approach is vital. Include a robust system to help you keep informed, with quality processes in place to ensure you’re on top of your HR game. Human Resources has seen its evolution over the years. The landscape has shifted; we are entering the Generation […]

Our top five tips for your small online business

Whether a side hustle gig or a full-time venture, running a small online business can come with its fair share of big challenges. Things like finances, budgets, cash flow, stock, customer support, sales, and marketing all spring to mind. So, as a small business owner, what steps can you take to ensure you’ve got real […]

Developing your SME tech stack

While starting and running a small business may be one of the hardest things to do, it is also, without a doubt, one of the most rewarding. Chances are, you went at it on your own, and you’re riding the wave to see how much longer you can hold out until you start building a […]

How to get more sales through your website

It’s one thing to design and build a website for your products, but it’s another thing to actually ensure you make any sales. The World Wide Web is so vast, it’s all too easy for any entity or business to get lost in the clutter. Below we share some tips to increase your chances of […]

How hiring a virtual assistant is a massive productivity boost for entrepreneurs

Being an entrepreneur in any industry takes passion, grit, and determination. The hustle that goes with it is often glamourised, but the truth is, the daily grind to keep a small business afloat is really hard work, though some of the most rewarding work you’ll get to do in your life. At any given time, […]

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