Quality Guarantees
Response Time
We promise a response from your Virtual Assistant within 4 hours. If we break this promise, we’ll give you free hours.
*4-hour response time based on your VA’s working hours/hours of operation. If we break this promise, you will get free hours based on the size of your plan.
Meeting agreed-upon deadlines
We promise we’ll never miss an agreed-upon deadline. If we break this promise, we’ll
give you free hours.
give you free hours.
*Clear communication about the deadline and whether it can be met. If we break this promise, you will get free hours based on the size of your plan.
Quality of Work Guarantee
If you are not happy with the quality of work for any task we will do it again for free.
*up to 5 hours of free time
Want to replace your
virtual assistant
In the unlikely event you are not happy with the virtual assistant we match you with, we will replace them immediately, no questions asked. On top of that, we will cover the cost of any retraining and handovers.
A dedicated client
happiness team
A team dedicated to your happiness. Our experienced team are on
hand whenever you need. Give them a call to discuss how we can
better serve you.
