AVirtual is now Outsourcery ™. New name, same great talent.

Check out what our Customer Support experts can do for you

Omnichannel support services

Customer support and outreach

Complaint management

Client nurturing and retention

CRM management
(all popular tools and platforms)

Live chat management

Customer onboarding assistance

And much more…

Customer Support | Outsourcery

Donna Constant

Executive Virtual Assistant
9+ years    Customer Support | Outsourcery

  • Customer Support | Outsourcery
    Calendar and Inbox management
  • Customer Support | Outsourcery
    Customer service and support
  • Customer Support | Outsourcery
    Xero Invoicing and Account Reconciliations
  • Customer Support | Outsourcery
    Social media management and content creation
  • Customer Support | Outsourcery
    CRM and Database management
  • Customer Support | Outsourcery
    WordPress website updating

Customer Support | Outsourcery

Daniella Basch

Executive Virtual Assistant
5+ years     

  • Customer Support | Outsourcery
    Customer services & support
  • Customer Support | Outsourcery
    Calendar & inbox management
  • Customer Support | Outsourcery
    Administrative support
  • Customer Support | Outsourcery
    Research & data compilation
  • Customer Support | Outsourcery
    Project coordination & task tracking
  • Customer Support | Outsourcery
    Travel & itinerary management

Customer Support | Outsourcery

Suaiba Parker

Executive Virtual Assistant
15+ years     

  • Customer Support | Outsourcery
    Customer services & support
  • Customer Support | Outsourcery
    Calendar & inbox management
  • Customer Support | Outsourcery
    Administrative support
  • Customer Support | Outsourcery
    Travel & itinerary management

How do we do this

Our tried and tested matching process works; we call it the OutsourceryTM Way.

Outsourcery | Outsourcery
Outsourcery | Outsourcery

Get Started

We take time to understand your needs, share insights about our company, and explain our expert matching process.

Outsourcery

Get Matched

You are matched with the right talent that fits your needs.

Outsourcery | Outsourcery
Outsourcery | Outsourcery

Get Onboarded

Now it’s time to meet with your new team member so we can pin down what success looks like and outline the support available to you.

Outsourcery | Outsourcery

Get Going

Start working with your new team member and enjoy stress-free, cost-effective productivity!

Outsourcery

Get Support

We check-in regularly to ensure your needs are met and are on call when you need.

Enjoy 360° support

Focus on growth while your remote Virtual Assistant handles the rest. Outsource tasks, wear fewer hats, and experience 360° support for your business success.

  • Customer Support | Outsourcery

    IT and technical assistance

  • Customer Support | Outsourcery

    Holiday and sick leave cover

  • Customer Support | Outsourcery

    Quality assistance guarantees

  • Customer Support | Outsourcery
    A dedicated client services representative
  • Customer Support | Outsourcery

    We integrate with the technology you already use

Secure & confidential service

Privacy and data security are firmly built into our company policy.

  • Customer Support | OutsourceryCustomer Support | Outsourcery

    Robust non-disclosure agreements
    signed by all assistants

  • Customer Support | OutsourceryCustomer Support | Outsourcery

    A secure environment upholding the highest
    standards of confidentiality

  • Customer Support | OutsourceryCustomer Support | Outsourcery

    Privacy is paramount – sensitive information
    is in safe hands

  • Customer Support | OutsourceryCustomer Support | Outsourcery

    We take proactive measures to protect your data

Virtual Assistant | Outsourcery

Our talent match guarantee.

We will find you the perfect match. If we miss the mark,
we will rematch you for free.

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Here's what is best for your bottom line.

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By submitting this form, I consent to contact via phone and email,
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